Shipping

AUSTRALIAN ORDERS

Orders will be dispatched 2 times a week using DHL domestic shipping. We are using DHL domestic in order to keep your jewellery safe and sound, but also because you have full control over delivery with the tracking number that is sent to you via email upon shipping. 

Demi fine orders ship from Melbourne with a flat rate of $10.00 AUD.

Solid gold orders and modified or custom-made orders ship from Istanbul or Australia, unless otherwise advised. For these items, the same shipping periods apply, after the 4-6 week lead time required for crafting.

Please note, we do not ship on weekends, Victorian or Australian National public holidays. Orders placed during this time will be processed the following business week.

Domestic orders should be received within 1–4 business days for metropolitan areas from the date of shipping & 3–5 business days for rural areas from the date of shipping.

For Australian domestic orders please leave your phone number at check out. DHL will contact you via email with tracking information. If needed, DHL will contact you via phone.

INTERNATIONAL ORDERS

Orders will be dispatched 2 times a week using DHL Express Delivery from our Melbourne headquarters. All orders are delivered duties paid.

Standard International Shipping is delivered within 3 - 10 business days from the date of shipping.

International delivery costs vary depending on region and will be calculated at checkout.

Please note:

• We do not ship on weekends, Victorian or Australian National public holidays. Orders placed during this time will be processed the following business week.

All International orders receive full tracking information, please leave your phone number at check out. If needed, DHL will contact you via both email and phone.